Custom Work — What We Typically Build
Our productized service is AI Inbox for high-touch service businesses. Everything else is custom scope. Here's the kind of work we take on and what it usually looks like.
AI & Agents
AI assistants that actually do work — not chatbot demos. Email response automation, document extraction, lead routing, content generation pipelines, customer support triage.
Typical scope: 2-6 weeks. Scoped on a free consultation, then setup + a simple monthly fee.
Cloud & DevOps
Azure infrastructure done right the first time. Web apps on App Service or Static Web Apps. Function Apps. Key Vault for secrets. Managed Identity. GitHub Actions OIDC deploys with no stored credentials. ACS for email + SMS.
Typical scope: 1-3 weeks. Scoped on a free consultation, then setup + a simple monthly fee.
CRM & Operations
Custom CRM for businesses Salesforce/HubSpot don't quite fit. Booking pipelines, payment tracking with Stripe, customer history, attribution from first-touch through retention. Mobile-first for owners on the road.
Typical scope: 4-12 weeks. Scoped on a free consultation, then setup + a simple monthly fee.
Web Builds
Fast, SEO-strong, conversion-focused websites. Astro + Tailwind on Azure Static Web Apps. Forms wired to email + CRM + Stripe. Real Lighthouse scores, real Core Web Vitals, real organic search results.
Typical scope: 2-5 weeks. Scoped on a free consultation, then setup + a simple monthly fee.
How a custom engagement works
- 1 Free 30-minute discovery call. Tell us the problem; we tell you whether we can help and roughly what it would cost.
- 2 Requirements session + one-time setup fee. A short working session to pin down exactly what you need, then a one-time fee to build and connect everything.
- 3 Build + go live. Weekly demos and full visibility as we build and connect everything — no surprise change orders.
- 4 Simple monthly fee. Flat hosting plus optimization scoped to what you need each month. Month-to-month, 30-day notice to cancel, and your data always exports cleanly.